FAQs

Parking

Free parking is available for all visitors in our main parking lot. During large events, follow signs to our overflow parking available at the 15th Wing. There is no overnight parking. Dakota vzw is not responsible for lost, damaged or stolen items inside your vehicle or in the facility.

Walk-through

Please allow 2 hours for a full walk-through. Same day re-entry is allowed.

Special Needs

All areas of the Museum are fully accessible to wheelchairs.

Support Persons

We have developed an admission policy for persons with disabilities that enables visitors who use a support person to bring that person with them while accessing our exhibitions, programs and services and their support person will receive free admission.

Restrooms

Restrooms are located beside the Gift Shop and across from our Café and are all accessible by wheelchair. 

Inclement Weather

The Museum is fully protected from the weather and is heated during the winter months. Our Café, Gift Shop and Administration Department are all fully air conditioned.

Food & Drinks

No outside food or drinks are allowed in the Museum. Our Café is open daily.

Alcoholic Beverages

The Museum’s Café is fully licenced. You must be 18 or older to consume alcoholic beverages on the Museum property. No alcoholic beverages are allowed to be brought into the Museum.

Cameras/Photography

Cameras, recording devices, and/or photography equipment are permitted for personal use. Commercial photography is permitted – contact us for more information. By entering the Museum, guests grant Dakota vzw the right to film, video and record or photograph him/her on Museum property for any reason without payment or consideration.

No Smoking

The Museum is a smoke-free environment. Guests are prohibited from smoking anywhere in the Museum except for designated areas, which are clearly marked and are located outside by the front entrance or near the side doors.

Pets

Pets are not permitted in the Museum with the exception of service animals.

Same Day Re-entry

Guests who leave the Museum and plan to return the same day must have that day’s wrist band/stamp visible. When guests return to the Museum, they must re-enter at the Admissions desk.

Lost or Stolen Items

The Museum is not responsible for lost, stolen or broken items. Please secure all items on your person or in your locked vehicle. If an item is lost during your visit, please inform the Admissions desk and we will make every effort to locate your item as soon as it is possible to do so.

Safety Regulations

Our aircraft are static displays. We ask that when you view all aircraft, you refrain from touching any moving parts or any potentially dangerous areas of the aircraft. This is both for your safety and also for the safety of our volunteers who routinely maintain these aircraft. We also ask that you be especially careful to ensure your children’s safety around the aircraft and displays.

Cockpit Viewing

Several of our aircraft have viewing stands available to enable visitors to see inside the cockpits. These stands are very steep and are to be used at your own discretion. You can even climb into the cockpit of our C-47 when volunteers are on duty and able to assist.

Behavior

All guests are expected to behave in an appropriate family-friendly manner. Unruly, disruptive or offensive behavior will not be tolerated. In keeping with our family-friendly atmosphere and for health and safety reasons, the Museum requires shoes, shirts and shorts/pants to be worn at all times while visiting the facility. Illegal drugs/substances, firearms, knives or weapons of any kind are not permitted on the property. Violators of any Museum policies are subject to ejection from the Museum without refund.

Where to Stay

If you are thinking about spending the night near the Museum, there are plenty of hotels and motels nearby to suit your needs. The City of Steenokkerzeel is 20 minutes away and features a variety of hotel and motel accommodations across the city ranging from full service hotels to long stay accommodations. Please visit Steenokkerzeel’s B&B or a full listing.